Vida Dress
PRODUCT DESCRIPTION
A refined yet playful Dress crafted from crisp fabric that perfectly balances softness and structure. It channels a youthful energy with a touch of sophistication, giving a fresh, lighthearted spin to a timeless silhouette.
SIZE GUIDE
| Size | Bust | Waist | Length |
|---|---|---|---|
| S | 33.5" | 30" | 28" |
| M | 37" | 33" | 30" |
| L | 38.5" | 35.5" | 31" |
Chloe's wearing a size S
Chloe's Measurements:
Height: 5'1"
Chest: 34.5"
Waist: 25"
Hips: 35.5"
PRODUCT MATERIAL
Cotton Shirtings / Cotton Linen
CARE INSTRUCTIONS
■ Hand wash with cool water
■ If Machine, use mild to warm setting
■ Do not bleach
■ Sort clothes by fabric type to avoid damage
■ Dry in shade
■ Do not dry at high heat to avoid damage
■ Do not rub, wring, or twist clothes to avoid stretching and fuzz
■ Iron at low temperature/steam ironing
■ Use a padded hanger or fold to store
Shipping Policy
Shipping Schedule
Orders are shipped every Saturday, with a 6:00 PM cut-off.
Orders placed after the cut-off will be included in the next shipping cycle.
Shipping Time (Philippines)
All orders are shipped via LBC.
Estimated delivery: 2–5 business days
Shipping times may vary during peak periods, sales, or due to courier delays.
Shipping Rates
Free shipping on all orders within the Philippines.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
Incorrect Address
Please ensure your shipping details are correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returns
Exchanges
Need a different size? No worries—we offer size exchanges (subject to availability).
Refunds
We don’t typically offer refunds, but we’ll make it right if something went wrong:
- You received the wrong item
- Your item arrived defective
In these cases, we’ll cover return shipping and offer a full refund or a replacement—whichever you prefer.
Return Shipping
- For size exchanges, return shipping is shouldered by the customer
- If the issue is on our end, we’ll take care of the shipping costs
How to Request a Return or Exchange
Just reach out to us at hello@thegenerallabel.com or message us on Instagram—we’ll guide you through it.
Please include:
- Your order number
- Reason for return or exchange
- Photos (if the item is defective or incorrect)
Once confirmed, we’ll let you know the next steps.
